• Mon - Sat 11.00 A.M - 8.00 P.M
  • 86-H, Gullberg-III, Lahore
  • +92 322 6696699

FREQUENTLY ASKED QUESTIONS

Do You want to sell a car?

What’s your car worth? Receive the absolute best value for your vehicle. We even handle all paperwork. Schedule your appointment today!

Are You looking for a new car?

Thank you for visiting our website. You are just a few steps away to grab your dream car. Our core objective is to provide an interactive tour of our new and used inventory, plus allowing easily getting a quote, scheduling a service appointment, or applying for financing. We are well aware of the fact that your quest for your dream luxury car is full of high prospects.

What do I have to do to buy a car?

Registration is required. After registration is completed, you can buy any car that you want.

What payment methods can be accepted by AutoDeals.Pk?

Owing to the rising ratio of credit card fraud, credit card payments are not accepted. Only payment by cash and payment transfers to our designated bank account from your bank are accepted.

Is there any membership fee?

No, there is no membership fee or any hidden charges. So don’t hesitate to sign up now.

Can I cancel my purchase order?

If you cancel your order, then we may have to resell that car in an auction or in any other way. For that reason, when you cancel an order, you are going to pay the amount as well as the costs that may incur.

Do you inspect the cars before shipping?

Yes, In order to guarantee the quality as well as the specifications, all the cars are systematically inspected for the purpose that there will be no variation among the actual specifications to the one mentioned on the specification sheet.

Is there online auction service available in AutoDeals.Pk?

Yes, There is online auction service available in AutoDeals.Pk

What is the procedure to know the market price of any car?

In order to get a sound know how about the market price of any car, the data received from recent auctions will provide a good source of information. The prices of vehicles that have been sold over the last 3 months will be designated in it.

Can I purchase LHD cars from AutoDeals.Pk?

LHD cars being quite exceptional in Japan are most often imported from countries like US, Europe and Korea. Nevertheless, LHD car in quite a reasonable amount can be searched from Korean and American Stock.

How much time is needed for shipment?

it totally depend on the schedule of the shipping company which usually take one week to one month to depart. Please check the below mentioned estimated time, regionally.

When my car will be shipped?

it usually takes one to two weeks to ship the car after the payments has been confirmed.

How would you inform me on shipping schedule?

our logistic division will keep you posted on the shipping schedule as soon as we have it from shipping liner. our staff will send you the schedule through email without any delay.

What information is needed for shipment?

* we need name and address of the person who is importing the car. * we need the details of the clearance agent as a notify party

What preparations do i need to do for the shipment?

you will have to arrange the clearance agent on your side, you also need to arrange the funds to pay for the duty and custom on the port of arrival, if required.

What is the defination of FOB & CIF?

F.O.B : it covers all costs till the port of Japan including the price of the car. C.I.F : it covers all the cost till the port of destinations including freight and insurance.

Is AutoDeals.Pk trustworthy?

we are in the market since 2006. trying our best to provide best services and quality goods to our customers which is the only choice to compete in the market and sustain in the market for long term. *we have no choice other wise*

Why do people choose AutoDeals.Pk?

All Genuine Cars, inspected by professional Japanese mechanics. To Save Costs by Cutting out the middle man. To Choose from a Variety of Stock. Guaranteed Quick Shipment covered with Warranty. Easy Import procedures Supported by English Speaking Staff

What is office hour of AutoDeals.Pk?

Our office hours are Monday – Saturday 11:00 A.M – 8:00 P.M  * very soon we will be starting night shift to operate 24 hours * Sunday Closed

How do I receive a proforma invoice?

Your proforma invoice will be sent to you by email. Please proceed with your payment ASAP to ensure quickest shipment of your vehicle.

When should I pay?

Our stock will be sold upon “First come, First serve” basis. Please arrange payment ASAP and send us payment copy to secure the car. We will reserve the car upon your full payment.

What if the car was sold to another client after I paid?

Do not worry! We will either Refund your money. Look for a replacement vehicle. You can choose another vehicle from our stock with the same value

When should I pay Shipping cost?

Payment of the shipping cost is required prior to shipment. We will ship the car upon payment of C&F or CIF amount indicated on the proforma invoice.

Can I pay by credit card?

No, you can not make payment by credit card.

Do you accept my local currency?

Yes, We receive all currency

Can I purcahse at FOB prices?

No, we don’t accept car purchase at FOB prices for quality reasons. In order to keep your car in good condition, we inspect your car before shipment and supply you at either CIF or C&F prices.

Do I have to become a member?

No, membership is not required to view our stock lists and prices. You can view most of our website without registration, but on auction you have to be registered

How do I sign up as a member?

There are two ways to sign up a member: 1 . From “Sign In” (appears on our homepage). 2. From “Auction House” Once you have signed up, you are in logged in status. You will be logged off when you close the browser.

I forgot my password!

You can reset your password from Sign In page by using this option (I can’t access my account Help).

What is Reg.Year?

Reg.Year(Regulation year) means the first year the vehicle is registered by law in Japan, and appears on all the documents of the vehicle itself, however, sometimes differs from the year of manufacture of the vehicle.

What is Seatbelts year?

Seatbelts Year(Year on the seatbelt) means manufactured year of the seatbelt itself, and it may differ from the year of manufacture of the car. However authorities of some countries determine manufactured year of the car according to seatbelt

What if I was unhappy with the vehicle's condition?

Please do not worry about the vehicles’ conditions, since all vehicles sold by AutoDeals.Pk are all genuine Japanese vehicles, and all of them are fully inspected by professional Japanese mechanics in our stock yard. However if you are unhappy with the car after you receive the vehicle, we are here to cover the loss according to our claim clause. Please contact us immediately. Refer to our claim clause for details.

How long does shipment take?

Delivery of your vehicle to your nearest port will depend on the timing of your payment and the shipping company’s schedule. Please click below to see the approximate delivery times for each region.

When will my car be shipped?

Shipping details are noticed within 2 weeks from the date of confirmation by our logistics department.

What is the information required for shipment?

There are three different information required to confirm shipment of your vehicle.  Consignee Address Information of the person, shown on the shipping documents. This is the person who receive the vehicle.  Courier Address Where shipping document will be sent. Notify Party Contact person at the port of delivery. This is your clearing agent in most cases. Please inform this information in case you require us to announce the shipping schedule apart from the consignee.

What do I have to prepare for the shipment?

In most cases you need to do nothing. AutoDeals.Pk will arrange the shipping on this side on your behalf. Once you received a notice for booking, please keep the arrival date so you can collect the car.

Which documents do I need to receive my car?

The below documents Will be sent from AutoDeals.Pk. Customs Invoice. Bill of Lading *Other documents may be required depending on your country’s regulation Please contact your local clearing agent for the details of the necessary documents.

Do I need to contact a clearing agent?

No, we will clear your vehicle.

Can I order spare parts?

Yes, you can get Spare Parts Supply Service if you buy a car from us. Please contact our “Sales Staff”. *Please contact your local customs for import duty.

Why do Japanese people trade their vehicles in so early?

Many Japanese drivers love their vehicles and cannot wait to change their vehicle for the new shape models. Most models undergo change of shapes every five years. Also, the registration system here in Japan is very expensive, at an average cost of US$1,200 per year. After 9 years it does not become worth the cost to register such a vehicle. Therefore many Japanese drivers prefer to change to new models

For further questions, feel free to contact us

Email: [email protected]